Development Administrator

  • Reports to: Development + Communications Director
  • Status: Full Time | 40 hours/week

Job Summary:

The Development Administrator is responsible for assisting in the day-to-day operations of all Development Department activities. Duties include:

  • Maintain organizational data in the organization’s CRM—PatronManager (PM), a Salesforce platform—with consistency and attention to detail for all donor and gift entries; Explore further utilization of the database for moves management and other functions.
  • Manage all aspects of gift processing: data entry, gift recording, pledge invoicing, acknowledgment letters, gift reporting, and regular data clean up.
  • Develop and execute reporting via PM for donor listings, mailings, fundraising progress reports, and more, as needed.
  • Suggest, initiate, and build new functionality within PM, utilizing help forums, webinars, and inquiries to PM staff, as needed.
  • Assist with all fundraising event logistics including committee meeting agendas, invitations, RSVP collection and tracking, seating assignments, event follow-up.
  • Coordinate and execute solicitation and stewardship mailings.
  • Manage donor levels and benefits program. 
  • Help organize volunteer committees (Silent Auction & Annual Gala).
  • Other administrative tasks will be added when needed and as time allows.

Primary Relationship:

  • The position reports primarily to the Development + Communications Director; the Executive + Artistic Director may also assign tasks, as needed.
  • The Development Administrator maintains working relationships with all other staff members as pertains to the various departments of School of Music, Event and Facility, Box Office and Finance.
  • The Development Administrator maintains positive relationships with SCMC donors and sponsors, as well as the public at large.

Required Qualifications:

  • Demonstrated skills, knowledge and experience in maintaining a database
  • Professional presentation, with excellent verbal, written, and interpersonal communication skills, and an energetic and engaging personality.
  • High level of proficiency in Microsoft Word and Excel
  • Excellent organizational skills, with accuracy and attention to detail
  • Curious self-starter with motivation to seek out learning opportunities required to carry out the position’s responsibilities
  • Commitment to working with shared leadership and in cross-functional teams, as well as independently
  • Ability to manage multiple projects at a time
  • Relevant degree or equivalent experience
  • Willingness to work some nights and weekends

Preferred Qualifications:

  • Prior exposure to fundraising processes
  • Previous experience in data entry, reporting and database maintenance

If you are looking for a long-term, positive, team-focused position in an established performing arts organization, please submit cover letter and resume to Lauren Cooper by November 11, 2022 to

About SCMC
St. Cecilia Music Center (SCMC) is known by audiences and artists alike as one of Michigan’s finest establishments to hear and see world-renowned musicians. SCMC is home to a vibrant concert series including top-name jazz artists, chamber musicians from the Chamber Music Society of Lincoln Center and touring folk musicians. The organization also has a robust School of Music, serving music students of all ages in the community. SCMC’s landmark building in downtown Grand Rapids, which also serves as a venue for hundreds of community and privates events each year, was built in 1894 and is listed on the National Register of Historic Places.

St. Cecilia Music Center
24 Ransom Ave NE
Grand Rapids, MI  49503